Shipping Policy 

This is the shipping policy that applies to customers that make a purchase at www.tingtong.online]. If you have any questions, please contact our customer Service team on [7008172585] or [info@tingtong.online].

Shipping Options & Delivery Costs

We offer the shipping options - you will be asked to select a shipping method at checkout.

Order Processing Time

All orders placed are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the  website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.